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How the dispute resolution mechanism works

A guide on the free impartial adjudication service provided by TDS Northern Ireland, called the Dispute Resolution Mechanism.

How TDS Northern Ireland approaches disputes involving damage

Here are some key principles in disputes over damage and missing items. 

Letterbox magazine - Issue 7

Our Letterbox Magazine, launched in Autumn 2016, brings news and guidance to our members on all-things tenancy deposits.

Annual Review 2021-22

The Annual Review 2021-22

Statistical Briefing 2020-21

This Statistical Briefing provides data on the work of the tenancy deposit schemes across the UK; in England & Wales, Scotland and Northern Ireland.

#TheAdjudicator: To clean or not to clean…

In this case, the landlord wanted to keep the tenant’s deposit because the décor in the flat had been damaged during the tenancy by mould; this needed to be wiped clean and repainted.

Insured Tenant Guide: How you raise a dispute at the end of the tenancy

This quick guide sets out what landlords and tenants need to do at the end of the tenancy where there is a dispute about the return of a deposit which is protected by the TDS Northern Ireland Insured...

How TDS Northern Ireland approaches disputes involving redecoration

Here are some key principles to consider when presenting a case involving redecoration, including the best evidence to provide and how the adjudicator makes their decision. 

Letterbox magazine - Issue 5

Read issue 5 of TDS' member magazine, Letterbox.

Statistical Briefing 2021-22

This Statistical Briefing provides data on the work of the tenancy deposit schemes across the UK; in England & Wales, Scotland and Northern Ireland.