Contact us
If you are experiencing problems requesting repayment of your deposit, or raising a dispute, please read this document before contacting us:
Go to INSURED scheme guide Go to CUSTODIAL scheme guide
If you are a tenant, and wish to set up your online account, request an activation link or to reset your password, please enter your email address (which is your username) here:
Set up/access account
Address
Tenancy Deposit Scheme Northern Ireland
PO Box 2105
Belfast
BT1 9RD
Email: info@tdsnorthernireland.com
Telephone: 0300 037 3700
It would be helpful if you could include the following information with your enquiry:
- Your full name
- Whether you are the landlord, agent or tenant
- The tenancy address to which the deposit relates
- The Tenancy ID (i.e. NI00000 or DAN00000)
- Your email address
- Your mobile telephone number