Tagged 'tds' RSS feed

#ExpertView: Customer service levels in the adjudication process

| 21 January 2020

In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

#AskTDS: “When should my landlord return my deposit?”

| 12 July 2019

In this week’s #AskTDS we answer a tenant's query: "When should my landlord return my deposit?"

#AskTDS: What constitutes as “clean”?

| 4 April 2019

In this week’s #AskTDS, we answer the question ‘What constitutes as “clean”?’

#AskTDS: How can members access our resources – and why should they?

| 28 March 2019

In this week’s #AskTDS, we tell members how they can access the wealth of resources TDS produces, what they can find out, and why these resources are important.

#ExpertView: TDS appoints an Independent Complaints Reviewer

| 26 March 2019

In this week’s #ExpertView, Michael Morgan, Director of Dispute Resolution at TDS, discusses the appointment of Margaret Doyle as Independent Complaints Reviewer.

#AskTDS: What is the difference between TDSNI Insured and TDSNI Custodial?

| 21 March 2019

In this week’s #AskTDS, we answer the question “what is the difference between TDSNI Insured and TDSNI Custodial?”

#ExpertView: RSPCA: “Why landlords should allow tenants with pets”

| 19 March 2019

In this week’s #ExpertView, The RSPCA tells us why it believes landlords should allow tenants with pets and what the incoming Deposit Cap could mean for pet deposits.

#ExpertView: Money Shield receives government backing

| 12 March 2019

In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.

#AskTDS: How will the deposit cap affect TDS members?

| 7 March 2019

In this week’s #AskTDS blog, we answer an agent’s question: “How will the deposit cap affect TDS members?”

#ExpertView: How the upcoming CMP legislation will affect TDS membership

| 5 March 2019

In this week’s #ExpertView, Steve Harriott, CEO of TDS, discusses the upcoming CMP legislation and how it will affect TDS membership.

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