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#ExpertView: Why customer service is important to TDS
At TDS, we pride ourselves on delivering the best customer service to our members, regardless of which TDS scheme they chose to use (TDS offers both Insured and Custodial deposit protection schemes) or what method they’re using to contact us.
#ExpertView: How TDS is helping to reduce deposit disputes
The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.
#AskTDS: “I am about to renew my tenant's tenancy, how will it affect the tenancy deposit?”
How renewing the current tenancy with tenants will affect the tenant’s deposit.
#ExpertView: Looking ahead to the 2019 ARLA Propertymark Conference
In this week’s #ExpertView, Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS) looks ahead to the annual ARLA Propertymark Conference, which TDS is co-sponsoring.
#ExpertView: Eight winter property care tips
In this week’s #ExpertView, Victoria Barker, Communications Officer at Residential Landlords Association (RLA), shares her top tips for looking after your rental property during the winter months.
#AskTDS: Can I claim for damage caused at a New Year’s Eve party?
In this week’s #AskTDS, we address the aftermath of a new year’s eve party and answer a landlord’s question: “Can I claim for damage caused at a New Year’s Eve party?”
#ExpertView: New Year tenancy resolutions
New Year’s resolutions are often hard to stick to, but if you’re going to maintain one in 2019, make it our best practice for ending a resolution that could see you receive your full tenancy deposit back in your pocket.
#AskTDS: “Can I claim for Christmas tree damage and mess?”
In this week’s #AskTDS, John King, Director of Customer Service at TDS, answers a landlord’s question – “Can I claim for Christmas tree damage and mess?”.
#ExpertView: TDS' CEO, Steve Harriott, looks back at TDS' performance in 2018
As 2018 draws to a close, in this week’s #ExpertView, TDS Chief Executive Officer, Steve Harriott, takes a look back at how TDS performed.
#AskTDS: How can I prepare for a void period over the Christmas break?
In this special, festive edition of AskTDS, we help tenants to make sure their Christmas isn’t ruined by preparing properties for void periods.