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In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
In this week’s #AskTDS we answer a tenant's query: "When should my landlord return my deposit?"
In this week’s #AskTDS, we tell members how they can access the wealth of resources TDS produces, what they can find out, and why these resources are important.
In this week’s #ExpertView, Michael Morgan, Director of Dispute Resolution at TDS, discusses the appointment of Margaret Doyle as Independent Complaints Reviewer.
In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.
In this week’s #AskTDS blog, we answer an agent’s question: “How will the deposit cap affect TDS members?”
In this week’s #AskTDS, we answer the question, “Why is TDS named in the Sunday Times’ 100 best not-for-profit organisations to work for?”
In this week’s #AskTDS, we answer a tenant’s question: “Should my letting agent have Client Money Protection (CMP)?”
In this week’s #AskTDS, we answer a landlord’s question: “My tenant wants their partner to move in with them; how will this affect the deposit?”
The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.