Tagged 'adjudication' RSS feed
#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#ExpertView: The importance of checking your tenancy agreement
This week’s #ExpertView looks at the importance of checking your tenancy agreement.
#ExpertView: TDS appoints an Independent Complaints Reviewer
In this week’s #ExpertView, Michael Morgan, Director of Dispute Resolution at TDS, discusses the appointment of Margaret Doyle as Independent Complaints Reviewer.
#ExpertView: Leaf it out - Autumn adjudication case study
In this week’s #ExpertView, Michael Hill, an Adjudicator at TDS Northern Ireland outlines a dispute around the outdoor areas of a property being affected by autumnal weather.
#AskTDS: “Do I have to re-register my deposits every year?”
This article has been written in response to a landlord’s query: “Do I have to re-register my deposits every year?”
#AskTDS: "Can I use my deposit to cover my final month's rent?"
This article has been written in response to a tenant’s query: “Can I use my deposit to cover my final month’s rent?”
Adjudication Digest - Talking Trees
The Adjudication Digest takes a recent decision by a TDSNI Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents gain a better understanding of how we make our adjudication decisions. The names of the landlords and tenants involved have been removed and this is only a brief summary of the dispute.
How many miles are on the clock?
Find out about a case where the landlord's claim didn't allow for the fact that items have a lifespan, and a value that reduces over time. Director of Dispute Resolution Mike Morgan also gives his top tip.
Deposit dispute case study: Falling at the final hurdle....
TDS regularly publishes case studies of recent disputes which we have resolved. This is to help you understand how and why our adjudicators make the decisions they do.