How does the scheme work?

When you receive the deposit you must:

Deposit protection blue

Register the deposit with us within 28 days [as from 1st April 2023]

Prescribed Information

Give tenants Prescribed Information within 35 days [as from 1st April 2023]

The deposit is either:

Padlock

protected by our insurance, or paid to us to hold

At the end of the tenancy, if you can't agree with the tenant on deductions:

Dispute Resolved

 We offer free impartial dispute resolution

So, let's get started! 

You can protect using Insured protection or Custodial protection.

 Insured 

You
hold the deposit

How insured works 

Custodial

We hold the deposit

How custodial works