HELP CENTRE

We hold the deposit,
your deposit reference is in the format NI1234567

Your agent/landlord holds the deposit,
your deposit reference is in the format NI1234567

Tenancy deposit protection is governed by the Tenancy Deposit Schemes Regulations (Northern Ireland) 2012. You can download a PDF of the regulations here.

Download
Important changes from 1 April 2023: The law changes in Northern Ireland from 1 April 2023. On or after that date landlords must protect their deposit within 28 days of receipt [up from the previous 14 days] and supply the Prescribed written information with 35 days [previously 28 days] of receipt of the deposit. Failure to protect the deposit within the statutory timetable is a continuing offence.
It is now a requirement for a landlord to provide a written receipt for any payment made in cash in relation to a tenancy.
A landlord cannot ask for or retain a tenancy deposit that is more than or equivalent to one month’s rent.
No. We are a private company providing deposit protection and dispute resolution. Local councils enforce deposit protection law.