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Which deposits do not need to be protected?

Your deposit does not need to be protected if:

It was paid before 1 April 2013.
It is a fee farm grant;
It is on a tenancy for a term certain exceeding 99 years, unless that tenancy is, or...

How do I raise a dispute?

The dispute process should be completed online. You can begin a dispute after the tenancy has lawfully ended.
The way to start a dispute depends on whether the deposit is protected with the custodial or insured scheme. 

Custodial Tenant Guide: How to give us your evidence for a deposit dispute

This quick guide sets out what tenants need to do to give us their evidence where there is a dispute about the return of a deposit which is held by the TDS Northern Ireland custodial scheme. 

What evidence do I need to submit?

The adjudicator works on the basis that the deposit is the tenant’s money and will only award money to landlords and agents if the evidence provided justifies that claim.
Documentary evidence is usually essential to prove a case, such...

Where is my deposit?

Your deposit can be held either by your agent/landlord or by TDS Northern Ireland:

Custodial protection: TDS Northern Ireland holds your deposit. 
Insured protection: Your agent/landlord holds your deposit.

Please login to your TDS Northern...

How do I get my deposit back?

Firstly, you will want to check if your deposit is held with TDSNI.  You can check this using this link:  Is my deposit protected with TDSNI?

If you cannot find your deposit here, it may be protected...

Getting my deposit back in TDSNI Custodial

To release the deposit at the end of the tenancy the lead tenant should submit a ‘Request for repayment’ by logging into their TDSNI Custodial account and following these steps:
1.     Go to the deposit summary and click ‘Request...

Does TDS Northern Ireland enforce deposit protection law?

No. We are a private company providing deposit protection and dispute resolution. Local councils enforce deposit protection law.

What is a tenancy deposit dispute?

If there is disagreement at the end of the tenancy over how much of the deposit is returned to the tenant and how much the agent/landlord is entitled to keep, you can use the dispute resolution mechanism to resolve the...

Which tenancy deposits must be protected?

Any deposit on a private tenancy received on or after 1 April 2013 must be protected in a government approved scheme.

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