Getting my deposit back in TDSNI Custodial
To release the deposit at the end of the tenancy the lead tenant should submit a ‘Request for repayment’ by logging into their TDSNI Custodial account and following these steps:
1. Go to the deposit summary and click ‘Request repayment of deposit.’
2. Tell us how much of the deposit each party should receive.
3. We will notify the agent/landlord of your request and invite them to respond.
4. If the - agent/landlord agrees with the request, we will repay the deposit.
If the agent/landlord doesn’t agree to the request they will be given the opportunity to raise a dispute and use our Dispute Resolution Mechanism service to decide how the deposit should be divided.