My agent or landlord holds my deposit. How do I get my deposit back?

If your landlord or agent holds your deposit it is protected in our insured scheme. 

You should contact them directly to arrange the return of the deposit.

If you are unable to reach an agreement over how the return of the deposit, the lead tenant can submit a dispute to TDS Northern Ireland and an impartial adjudicator will decide how the deposit is to be divided.

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