Tools & Guides

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  • When cleaners don’t clean Download

    In this month’s issue of the digest, we look at an adjudicator’s approach to outstanding cleaning at the end of the tenancy.

  • "But the landlord didn't get the work done..." Download

    In this dispute the tenant objected to deductions because the landlord either did the work himself or did no work at all with the deposit money. 

  • How many tenants? Download

    In this month's issue of the Adjudication Digest, we look at a case where there were conflicting reports of the number of tenants in the property.

  • Irreparable damage Download

    In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of providing evidence showing the condition of items at the start and end of the tenancy.

  • Antique damage Download

    The Adjudication Digest takes a recent decision by a TDSNI Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents better understand how we make our adjudication decisions. The names of the landlords and tenants involved have been removed and this is only a brief summary of the dispute.

     

    Adjudication Digest, May 2018.

  • The key argument Download

    In this month's issue of the Adjudication Digest, we look at a dispute around the return of keys to a property.

  • Adjudication Digest - I can see clearly now Download

    In this issue of the Adjudication Digest, we look at an example of how using TDS’ deduction template helped support a deposit claim.

  • "I gave the correct notice..." Download

    This case study looks at how notice periods work when either party wants to bring the tenancy to an end.

  • "I shouldn't have to pay the whole rent..." Download

    In this deposit dispute a tenant decided to reduce the amount of rent they paid because of the condition of the property and disruption from works. Is it OK for the landlord to charge this from the deposit?

  • When is wear and tear fair? Download

    Landlords cannot keep deposits to correct 'fair wear and tear' to a property. But when is wear and tear fair?

  • "I didn't agree to purple..." Download

    Can tenants decorate? In this dispute a landlord had given permission for repainting, but it transpired that purple was not to his taste...

  • Unwelcome 'visitors' Download

    This case looks at a moth infestation and whether outgoing tenants could be held responsible.

  • "Sorry, I need to leave early..." Download

    This dispute involved a tenant who wished to be released early from a 12 month tenancy which contained no break clause.

  • Winter blues Download

    This case looks at damage caused by burst pipes over the Christmas period when the tenant was absent from the property. 

  • Warning! Smoking can damage your property Download

    Can tenants smoke in their properties?  This dispute looks at charges from the deposit for the cleaning and damage caused by smoking. 

  • Who is responsible for mould? Download

    Is the tenant responsible for mould? It can be a combination of property and lifestyle; this case looks at whether mould growth was caused by the tenant's use of the property or defects in ventilation and heating. 

  • Adjudication Digest July 2018 Rent Download

    This case looks at an example of a tenancy agreement clause undermining rather than supporting a rent arrears claim.

  • Adjudication Digest - Testing testing! Download

    In this month’s issue of the Adjudication Digest, we look at an example of how clearly recording the condition of household items at the start of a tenancy can support a deposit claim.

  • Horror-ble stains! Download

    The Adjudication Digest takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents better understand how we make our adjudication decisions. The names of the landlords and tenants involved have been removed and this is only a brief summary of the dispute.

  • Replacement vs. repair Download

    In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of considering the most economical solution before claiming replacement costs.

  • Leaving a Bad Smell Download

    In this month's issue of the Adjudication Digest, we look at a case that highlights the importance of claiming costs for the most appropriate remedy to damage caused in a property.

  • What a difference a day makes... Download

    In this month’s issue of the Adjudication Digest, we look at a case where a landlord claimed for expenses following the tenants leaving the property a day late.

  • It's my time as well as my money Download

    In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of providing detailed evidence to support a claim.

  • Notice to end a statutory periodic tenancy Download

    In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of giving notice to end a statutory periodic tenancy.

  • Communal heating and hot water charges Download

    In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance to agents and landlords of proving you have suffered a financial loss evidence when making a claim against a tenancy deposit.

  • Tread Carefully - January 2020 Download

    In this month’s issue of the Adjudication Digest, TDS considers a case where the landlord claimed £1,750.00 for the cost of carpeting wooden floors in the property.

  • Case Study: Early Resolution Download

    Discover our June Adjudication Digest.

  • The Adjudicator: When a tenant leaves early Download

    The Adjudicator takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision. In The Adjudicator this month we discuss: 'When a tenant leaves early'.

  • The Adjudicator: Irreparable Damages Download

    In this case, the landlord claimed for a replacement kitchen sink including the fitting charge. The
    landlord said that the sink had cracked during the tenancy and therefore a replacement was
    required at the tenant’s expense.

  • The Adjudicator: Pet Permissions Download

    This edition of the adjudicator focuses on whether a tenant had caused damage to a property by keeping a cat. The tenant agreed that they did not have permission to keep the cat but argued that there was no damage and no cleaning or pest treatment needed at tenancy end.

  • The Adjudicator: Growing Evidence for a Mould Dispute Claim Download

    In this particular case, the letting agent initiated a dispute claim for £700 on behalf of the landlord.

  • The Adjudicator: Tenancy Deposit Deductions - Have you Explained Why? Download

    The Adjudicator: Tenancy Deposit Deductions - Have you Explained Why?

  • Adjudication Digest: Winter Blues Download

    This month’s case considers a claim for damage caused by burst pipes during the Christmas period when the tenant was absent from the property.