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In this week’s #AskTDS, we answer the question, “Why is TDS named in the Sunday Times’ 100 best not-for-profit organisations to work for?”
At TDS, we pride ourselves on delivering the best customer service to our members, regardless of which TDS scheme they chose to use (TDS offers both Insured and Custodial deposit protection schemes) or what method they’re using to contact us.
The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.
New Year’s resolutions are often hard to stick to, but if you’re going to maintain one in 2019, make it our best practice for ending a resolution that could see you receive your full tenancy deposit back in your pocket.
As 2018 draws to a close, in this week’s #ExpertView, TDS Chief Executive Officer, Steve Harriott, takes a look back at how TDS performed.
In this week’s #ExpertView, our Assistant Director of Business Development, Debbie Davies takes a look inside the latest edition of TDS’s magazine, Letterbox.
In order to provide the best possible level of customer service as well as advice and information to tenants, landlords and agents, TDS ensures that our online systems are of the highest standard.
John King, TDS Northern Ireland’s Director of Customer Services, gives tenants advice on best practice for ending a tenancy.
Customer service is paramount to TDS. We go to great lengths to ensure that we always provide and improve on the level of service our members have come to expect.