Tagged 'alternative dispute resolution' RSS feed

#ExpertView: Customer service levels in the adjudication process

| 21 January 2020

In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

#AskTDS: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

| 2 March 2018

This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

#AskTDS: "Will spilt wine lose me my deposit?"

| 21 February 2018

This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”

#AskTDS: "The value of my claim is more than the deposit - should I go to court instead?"

| 29 December 2017

This article has been written in response to a landlord’s query: “The value of my claim is more than the total amount of the deposit - should I take my tenant to court instead?”