#AskTDS: "Can landlords attend TDS Academy workshops?"
This week, our Director of Dispute Resolution and host of TDS Academy events, Michael Morgan answers a landlord’s question: "Can landlords attend TDS Academy workshops?"
The short answer is yes. The long answer is yes, TDS Northern Ireland (NI) Academy Workshops are open to all landlords and letting agents who are interested in developing their skills and knowledge around tenancy deposits of privately rented properties.
We regularly deliver courses across Northern Ireland to spread our knowledge of best practice and to hear from landlords and letting agents about their experience of tenancy deposit protection and adjudication.
We’ll be in Belfast on 18 October 2018 to deliver our Advanced Adjudication workshop. The interactive half-day session will present a series of case studies and evidence to examine helping attendees to think like an adjudicator.
As well as providing invaluable training to avoid tenancy deposit disputes, the course will also earn attendees three hours of continuous professional development (CPD) time and an attendance certificate will be provided.
Other courses delivered by TDS NI, including the introduction to tenancy deposit protection and tenancy management and principles of adjudication courses, cover expert guidance on the lifecycle of a tenancy deposit, from registration, repayment, through to the alternative dispute registration process. This will include how to confidently understand which deposit issues may already be resolved and what kinds of evidence you can prepare to save time and be more efficient should there be a dispute at the end of the tenancy.
To book your place at the upcoming Advanced Adjudication workshop, click here.
About the author
Having practised as a solicitor, Michael Morgan has been involved in dispute resolution for over 20 years. His previous roles have included leading the consumer advice service for Hertfordshire Trading Standards; Michael was also the Chief Conciliation Officer for Qualitas, the Furniture Ombudsman, where he took a formative role in its transition to Ombudsman status.
He is now responsible for the overall management of its dispute resolution service and the quality of its adjudication functions. Michael has also led a number of key ‘behind the scenes’ innovations at TDS.
Michael has also been asked to judge in the UK Complaint Handling Awards since 2017.
Tenancy Deposit Scheme Northern Ireland (TDSNI) is a government-approved scheme for the protection of tenancy deposits; TDSNI offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect.
TDSNI Insured Scheme: where a TDSNI member can hold the tenancy deposits as stakeholder during the term of the tenancy.
TDSNI Custodial Scheme: where TDSNI hold the deposit for the duration of the tenancy.
TDSNI Academy: TDSNI provides property professionals with invaluable training in tenancy deposit protection and tenancy deposit disputes.
TDSNI can only comment on the process for our scheme, other deposit protection schemes may have a different process/require different steps. Content is correct at the time of writing.
ARLA Propertymark: For agents who would like to stay up to date, you can contact Propertymark | ARLA at: email@example.com. By being a member of Propertymark | ARLA you will be eligible for TDS Insured best headline rates.