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#NewsStory Annual Report Reveals Tenancy Dispute Trends During 2020 #NewsStory Annual Report Reveals Tenancy Dispute Trends During 2020

23 June 2021 The Dispute Service has published its first Annual Report on tenancy disputes and resolutions to communicate insights from 2020-21 to the wider Private Rented Sector (PRS).

#PressRelease: The Dispute Service Ranked No.3 in Best Companies Awards 2021 #PressRelease: The Dispute Service Ranked No.3 in Best Companies Awards 2021

22 June 2021 The Dispute Service (which includes the Tenancy Deposit Scheme (TDS), TDS Northern Ireland and Safe Deposits Scotland) has been ranked No.3 in the UK’s Best 10 Not for Profit companies to work for in the Best Companies Awards 2021.

#ExpertView: The Lifetime Value of a Sales Customer vs a Lettings Customer #ExpertView: The Lifetime Value of a Sales Customer vs a Lettings Customer

9 June 2021 In this week’s #ExpertView, Chief Kerfuffler & Founder, Simon Whale and Commercial & Strategic Director, Richard Durrant, discuss some interesting calculations that give food for thought about your sales and lettings split.

#ExpertView: Closing the adapted properties gap #ExpertView: Closing the adapted properties gap

9 April 2021 In this week’s #ExpertView, National Residential Landlords Association (NRLA) Chief Executive, Ben Beadle, discusses the association’s new guidance showing landlords the role they can play in supporting the UK’s ageing population and disabled renters.

#ExpertView: Crisis ahead unless Government steps up support #ExpertView: Crisis ahead unless Government steps up support

5 February 2021 Landlords have gone above and beyond to support tenants struggling to pay rent as a result of Covid-19. But as new figures show more than half of landlords have lost money and a third are thinking of selling homes, the National Residential Landlord Association (NRLA) is calling on the Government to act now to prevent a widespread rental crisis and this seems to be a shared opinion.

#AskTDS: The importance of understanding deposit use clauses in deposit disputes #AskTDS: The importance of understanding deposit use clauses in deposit disputes

28 January 2021 At the beginning of a tenancy, your landlord or letting agent should have provided a tenancy agreement for you to read and sign. The agreement is a contract between you and your landlord which spells out where the parties responsibilities lie. For example, it will say how much rent is due and the condition the property should be returned in at the end of the tenancy.

#ExpertView: Going green – What new targets mean for the PRS #ExpertView: Going green – What new targets mean for the PRS

11 December 2020 Ambitious new energy efficiency plans for the private rented sector (PRS) have been unveiled by the Government this autumn. In this week’s #ExpertView National Residential Landlords Association (NRLA) Chief Executive, Ben Beadle, looks at how the planned changes will affect the PRS.

#NewsStory: Steve Harriott Celebrates 10 years as the Dispute Service Chief Executive Officer! #NewsStory: Steve Harriott Celebrates 10 years as the Dispute Service Chief Executive Officer!

20 November 2020 The 27th September 2020 was an important milestone for the Dispute Service as Chief Executive Officer (CEO), Steve Harriott, marked his 10th year with the Dispute Service. The company has grown enormously under Steve’s leadership over the past decade. In that time, he has actively implemented the organisation’s vision of raising standards in the private rented sector and been the driving force behind the customer focussed and innovation culture at the Dispute Service, which ensures we continue to be a forward-thinking organisation in an ever-changing environment.

#NewsStory: The Dispute Service Releases Latest Statistical Briefing #NewsStory: The Dispute Service Releases Latest Statistical Briefing

16 November 2020 The Dispute Service has released its latest Statistical Briefing for 2019-2020. This annual report includes key information about the growth of the Private Rented Sector and data on tenancy deposit disputes in England, Wales, Scotland and Northern Ireland.

The Adjudicator: Horror-ble stains The Adjudicator: Horror-ble stains

30 October 2020 The Adjudicator takes a recent decision by a Tenancy Deposit Scheme (TDS) Adjudicator and sets out the reasoning behind the decision. The aim of these case studies is to help tenants, landlords and agents better understand how we make our adjudication decisions. The names of the landlords and tenants involved have been removed and this is only a brief summary of the dispute.

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