Archived News
#ExpertView: The Lifetime Value of a Sales Customer vs a Lettings Customer
9 June 2021 In this week’s #ExpertView, Chief Kerfuffler & Founder, Simon Whale and Commercial & Strategic Director, Richard Durrant, discuss some interesting calculations that give food for thought about your sales and lettings split.
#AskTDS: How Should I Handle End of Tenancy Issues with Student Lets?
23 April 2021 As landlords and students look ahead to returning to in-person teaching at university in the coming weeks, landlords are continuing to ramp up efforts to ensure student accommodation comes with new levels of hygiene, safety checks and check-in/out procedures in light of the ‘new normal’.
#ExpertView: Closing the adapted properties gap
9 April 2021 In this week’s #ExpertView, National Residential Landlords Association (NRLA) Chief Executive, Ben Beadle, discusses the association’s new guidance showing landlords the role they can play in supporting the UK’s ageing population and disabled renters.
#ExpertView: Sunak budget overlooks the private rented sector
11 March 2021 NRLA chief executive Ben Beadle on a quiet budget for landlords – and what further action the Government needs to take to bring about real change.
#NewsStory: Updated Landlord Guide to Deposit Repayment Requests
12 February 2021 Tenancy Deposit Scheme (TDS) has released an updated guide for landlords and agents on deposit repayments requests in TDS Custodial. In the TDS Custodial scheme, the deposit remains held until one of the parties to the tenancy advises that the tenancy has come to an end. Either the agent/ landlord who registered the deposit or the lead tenant can initiate the deposit return process by completing a repayment request.
#ExpertView: Crisis ahead unless Government steps up support
5 February 2021 Landlords have gone above and beyond to support tenants struggling to pay rent as a result of Covid-19. But as new figures show more than half of landlords have lost money and a third are thinking of selling homes, the National Residential Landlord Association (NRLA) is calling on the Government to act now to prevent a widespread rental crisis and this seems to be a shared opinion.
#AskTDS: The importance of understanding deposit use clauses in deposit disputes
28 January 2021 At the beginning of a tenancy, your landlord or letting agent should have provided a tenancy agreement for you to read and sign. The agreement is a contract between you and your landlord which spells out where the parties responsibilities lie. For example, it will say how much rent is due and the condition the property should be returned in at the end of the tenancy.
The Adjudicator: Pet Permissions
7 January 2021 This edition of the adjudicator focuses on whether a tenant had caused damage to a property by keeping a cat. The tenant agreed that they did not have permission to keep the cat but argued that there was no damage and no cleaning or pest treatment needed at tenancy end.
#ExpertView: Going green – What new targets mean for the PRS
11 December 2020 Ambitious new energy efficiency plans for the private rented sector (PRS) have been unveiled by the Government this autumn. In this week’s #ExpertView National Residential Landlords Association (NRLA) Chief Executive, Ben Beadle, looks at how the planned changes will affect the PRS.
#NewsStory: Steve Harriott Celebrates 10 years as the Dispute Service Chief Executive Officer!
20 November 2020 The 27th September 2020 was an important milestone for the Dispute Service as Chief Executive Officer (CEO), Steve Harriott, marked his 10th year with the Dispute Service. The company has grown enormously under Steve’s leadership over the past decade. In that time, he has actively implemented the organisation’s vision of raising standards in the private rented sector and been the driving force behind the customer focussed and innovation culture at the Dispute Service, which ensures we continue to be a forward-thinking organisation in an ever-changing environment.