Introduction to tenancy deposit protection and tenancy management

This course is intended to provide a legal refresher in respect of what landlords and letting agents must do in respect of a tenancy deposit. Ideal for new staff or a handy reminder to make sure you are doing things correctly! It will also cover a number of key processes concerning best practice in tenancy management.

What does this course cover?

  • Staying the right side of the law
  • Penalties
  • The role of the EHO
  • The difference between insured and custodial schemes and how they work
  • Registering a deposit
  • Prescribed Information
  • The tenancy agreement
  • Role of the inventory, check in report and check out report
  • Effective use of photographs and videos
  • Property visits
  • The end of tenancy process
  • The process of checking out
  • Effective communication with tenants and landlords

When can I attend this course?

Further dates TBC