HELP CENTRE

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We hold the deposit,
your deposit reference is in the format NI1234567

Your agent/landlord holds the deposit,
your deposit reference is in the format NI1234567

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How do I get my deposit back?

Firstly, you will want to check if your deposit is held with TDSNI.  You can check this using this link: Is my deposit protected with TDSNI?

If you cannot find your deposit here, it may be protected with another scheme. Please visit the Government website to find out which schemes operate in Northern Ireland. 

If your deposit is held with TDSNI, please follow the below instructions depending on which of our two schemes your deposit is held in, Insured or Custodial.

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